Avaya CMS Webinar: Top 6 Ways to Improve your CMS Call Center Reporting

• Watch the replay –  North America and South America session »
• Watch the replay – Europe, Asia, Africa and Australia session »
• Download the slide deck »

What if all of your call center decision makers, managers, supervisors and agents could quickly generate, display and distribute permission-based real-time and historical call center reports using data from any/all of your Avaya CMS servers via an incredibly easy to use and intuitive web-based interface? Would that improve your call center’s efficiency?

If you’re using Avaya CMS, you understand how powerful it is. There’s no doubt about it – Avaya CMS is the Cadillac of call center reporting solutions. It’s extremely powerful and robust, and provides invaluable data to call center managers. But even the best technologies have some areas for improvement. If you use Avaya CMS, then you likely experience one or several challenges we’ll address in this webinar, and then we’ll show how to quickly overcome them in a cost effective manner.

Join us May 7th to learn the Top 6 Ways to vastly improve your Avaya CMS experience with:

• 100% Web-Based Reports and Mobile Access – Manage your call center anytime, anywhere
• Ease of Use – Less data management, more people management
• Automated Report Distribution – Schedule reports to be distributed to all key decision makers
• Multiple-CMS Servers – Access your entire organization’s call center data in one place
• Unlimited Permission Based Access to Reports – Give the right people access to the right data at the right time
• Display Data Where You Need it – Distribute reports to your PC, mobile, tablet, wallboard, support website

Register now to see what you’ve been missing out on!

Tags: avaya call center, avaya cms, avaya reporting, cms call center