Watch the webinar replay of “5 Reasons to Migrate to Web-Based Avaya Call Center Reporting” below.
If you’re involved with managing an Avaya call center, you understand the importance of getting the right metrics to the right people at the right time. Unfortunately, current call center reporting solutions suffer from several limitations. Watch this webinar if you are concerned that your call center reporting solution has any of the following issues:
- Limited data accessibility
- No web-based report access
- Difficult to use or even set up
- Buggy, unreliable and slow interface
- Limited or no automatic report distribution
- Very limited historical data storage for forecasting
- Limited platform and call center version support
- Limited to a single PBX
Your call center reporting solution should be easy to use, get the right metrics to the right people at the right time, all without breaking your bank. Watch this webinar replay now if you want to learn the top 5 reasons why you should update your existing desktop-based Avaya call center reporting solution with a more reliable, more accessible and easier to use web-based reporting solution.