If your organization uses Avaya CMS, call center reporting is likely managed by a small handful of individuals who are continuously bombarded with requests for new and custom ad-hoc reports. Middle management may have trouble monitoring their individual departments or groups when needed, and upper management probably needs a more complete picture of the whole organization.
Join us for this free webinar to learn how N-Focus Plus can immediately modernize and mobilize your Avaya CMS reporting with:
- 100% Web-Based Reports and Mobile Access – Manage your call center anytime, anywhere
- Ease of Use – Less data management, more people management
- Automated Report Distribution – Schedule reports to be distributed to all key decision makers
- Multiple-CMS Servers – Access your entire organization’s call center data in one place
- Unlimited Permission Based Access to reports – Give the right people access to the right data at the right time
- Display data Anywhere – PC, Tablets, Mobile, TV, Walls board and more
Even if you can’t attend the live event, sign up anyway, and you’ll receive a link to the recording. We look forward to seeing you there!