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Avaya Call Center Reporting

Archive for May, 2015

Improving Avaya CMS with Fast, Easy and Unlimited Web-Reporting

May 19th, 2015
All Posts, N-Focus Plus for CMS, Webinars

If your organization uses Avaya CMS, the never-ending responsibility of creating and distributing call center reports most likely falls on a small group of already overworked IT people.

But what if every agent, supervisor, manager – and any other stakeholder – could instantly access, build and share web-reports from an intuitive browser-based interface?

Attend this free webinar to learn how N-Focus Plus, NetLert’s web-based reporting tool for Avaya CMS, can instantly improve and automate your call center reporting with:

  • 100% web-based, real-time and historical reports
  • Unlimited users can create, share and access reports
  • An incredibly easy to use interface
  • Access to reports on any device, including mobile
  • Automatic scheduled report distribution
  • Multiple CMS server data in a consolidated view


Even if you can’t attend the live event, sign up anyway, and you’ll receive a link to the recording. We look forward to seeing you there!

Register now!