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Avaya Call Center Reporting

Webinar: Simplify Avaya CMS Easy Web-Reporting

Webinar: Simplify Avaya CMS Easy Web-Reporting

In most Avaya call centers, reporting relies on a small group of people who know how to use Avaya CMS. Unfortunately, frequent report requests can create backlogs that delay decision making, and the complexity of CMS can cause a steep learning curve for new users.

Join this webinar to learn how NetLert’s N-Focus Plus simplifies reporting and enables everyone to access, build and share web-reports based on CMS data from an intuitive browser-based interface.

  • 100% web-based, real-time and historical reports
  • Unlimited users who can create, share and access reports
  • An incredibly easy to use interface
  • Access to reports on any device, including mobile
  • Automatic scheduled report distribution
  • Data from multiple ACDs in a consolidated view

Even if you can’t join, sign up anyway and you’ll receive a link to the recording.

Register now!


Learn more about N-Focus Plus.
Take the virtual product tour.

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