If your organization uses Avaya CMS, the never-ending responsibility of creating and distributing call center reports most likely falls on a small group of already overworked IT people.
But what if every agent, supervisor, manager – and any other stakeholder – could instantly access, build and share web-reports from an intuitive browser-based interface?
Attend this free webinar to learn how N-Focus Plus, NetLert’s web-based reporting tool for Avaya CMS, can instantly improve and automate your call center reporting with:
- 100% web-based, real-time and historical reports
- Unlimited users can create, share and access reports
- An incredibly easy to use interface
- Access to reports on any device, including mobile
- Automatic scheduled report distribution
- Multiple CMS server data in a consolidated view
Even if you can’t attend the live event, sign up anyway, and you’ll receive a link to the recording. We look forward to seeing you there!